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AL JAZEERA ENGLISH changes in JDA areas

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Wednesday, 20 August 2014 08:17

The transmission provider JDA is moving the Al Jazeera English service to a new multiplex frequency at 3am on WED 20 AUG.

This will only take place in Whangarei, Rotorua, Taupo, Gisborne, Wanganui, Masterton & Wairarapa, Nelson and Timaru.  No other areas will be affected.

This change may only affect viewers with a UHF aerial in those areas.

If you’re using a UHF aerial, you may temporarily lose Al Jazeera English.  If that’s the case, please retune your TV, receiver or recorder after WED 20 AUG to restore Al Jazeera English.

Most TVs, receivers & recorders will automatically update. 

Some TVs (e.g. Panasonic) may take 24hrs / overnight to update if left on stand-by (i.e. not switched off at the wall).

For retune instructions, please refer to:

  1. The instruction manual for your device;
  2. Channel 500 on your TV which has general guidelines;
  3. The Retune Instructions on the Freeview Forum:

I can’t get it back after a retune

If you’re having problems with restoring Al Jazeera English even after a retune, there may be some issues with your aerial or set up that’s interfering with the retune process.  Please refer to:

  1. The retune troubleshooting page on the Freeview Forum, which can be found in the QUICK TOOLS section on the Right Hand Side of the Forum homepage
  2. Your manufacturer support team – their device experts can help guide you through the retune process to check that you’re doing everything correctly.
  3. Your installer – it may be likely that your aerial or set-up need to be corrected so you can retune successfully (this correction would help you with any future broadcast / transmission changes as well).
  4. The forum community – the tech-savvy forum community can offer you free technical advice if you’re having issues with retuning.

I’m using a satellite dish – can I get Al Jazeera English?

Viewers that use a satellite dish (i.e. who have Freeview Satellite) do not have Al Jazeera English as the broadcaster is not yet broadcasting a Freeview Satellite service. 

Though a SKY service is available via satellite, that service is encrypted by SKY and SKY would only unencrypt that service if the broadcaster agrees to additional charges as part of a new agreement.

Why did this change take place?

JDA, a third party transmission provider, has advised Freeview that it had a prior agreement with the broadcaster to temporarily house the Al Jazeera English service on the MediaWorks multiplex (or transmission frequency) until more space was made available on JDA’s own multiplex.  JDA has now secured enough space to start transmitting Al Jazeera English from its own multiplex, so now the move must be made.

Aljazeera Logo

Last Updated ( Wednesday, 20 August 2014 08:20 )

DSO has happened

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Sunday, 01 December 2013 00:00

From today any television viewers who haven't gone digital will see nothing but static after New Zealand's last remaining analogue TV signal was switched off early this morning. Broadcasting Minister Craig Foss switched off the Waiatarua TV Tower analogue transmitter at 2am today, bringing to an end a three-year nationwide digital switch-over campaign.

The switch-over was carried out over 15 months in four stages, with the upper North Island the last to make the transition.

More information here.


Changes to Prime

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Tuesday, 08 October 2013 00:00

Due to Prime changing its Freeview Satellite broadcast, many Freeview satellite viewers have lost Prime from their selection of channels.

For instructions on how to get this channel back please read our Support FAQ here.

You can also click here for more details on this change from the Freeview Forum website.

Last Updated ( Monday, 02 December 2013 09:31 )

Al Jazeera English coming to Freeview

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Monday, 02 September 2013 10:12

A new television deal means that New Zealand viewers are for the first time able to watch global news channel Al Jazeera English on a public broadcast in New Zealand.

From 1st November, Al Jazeera will be on Freeview HD channel 16(UHF Only), broadcasting live and free to air.

Al Jazeera already reaches more than 270m homes in over 130 countries. The channel has been decorated with the highest awards in journalism recently, including Peabodys, a DuPont, George Polk, Scripps Howard and Amnesty International Media Awards.

More information here...

Aljazeera Logo

Last Updated ( Monday, 18 November 2013 09:41 )

What is Freeview and what do I need?

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Sunday, 01 September 2013 19:54

With the complete digital switch over (DSO) of New Zealand just around the corner, Freeview has made an instructional video explaining what Freeview is and what you need to make the switch to free digital TV.


New Shopping Channel on Freeview

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Monday, 05 August 2013 00:00

New Zealand is set to get more TV shopping options this month with the TV Shopping Network (TVSN) starting on Freeview channel 20 from August 20.

TVSN will broadcast 24 hours a day 7 days a week showcasing a wide range of products.

More information here...

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