We have a wide range of products due to the recent satellite changes you may need to retune to enjoy watching your fav shows again.
Please follow the instructions that match your Model:
S7090
- Press 'Menu' on your remote.
- Select "Installation" from the menu and press 'OK'
- Select "Factory Default" from the options available and press 'OK'
- When prompt select yes and enter password (0000)
S8100, S8300, SNT7070, S7070RHD
- Press 'Menu' on your remote.
- Select "Admin" from the menu and press 'OK'
- Select "Factory Reset" from the options available and press 'OK'
- When prompt select yes and enter password (0000)
SNT7070
- Press 'Menu' on your remote.
- Select "Admin" from the menu and press 'OK'
- Select "Factory Reset" from the options available and press 'OK'
- When prompt select yes and enter password (0000)
After the scan you will likely need to manual add the new Frequency on this model
in order to get Sky Open, Bravo +1, Aljazeera and Eden+1.
- Press 'Menu' on your remote.
- Select "Installation" from the menu and press 'OK'
- Select "Satellite Scan" and press 'OK'
- Press the 'BLUE' button on your remote.
- Press the 'YELLOW' button, select "Add Transponder" and Press 'OK'.
The details for this Transponder are as follows:
Frequency: 12530
Symbol Rate: 30000
Polarity: Horizontal
Signal Type: DVB-S2
Network Search: Off
SAT1, S7070PVR, S8200,SNT7070HBBTV
- Press 'Menu' on your remote.
- Select "Installation" from the menu and press 'OK'
- Select "Factory Reset" from the options available and press 'OK'
- When prompt select yes and enter password (0000)
Zygo S2000
- Press the menu button on the remote to bring up the main menu
- Select Setup and press OK
- Use the right arrow key to toggle to SYSTEM
- Enter the PIN code for the unit (the default is 0000)
- Press the UP arrow once on your remote and press OK on Restore Factory Default
- Select Reset setup to factory default and press OK
A2
- Press 'Menu' on your remote.
- Select "Settings" from the menu and press OK
- Select "Advanced Settings" from the options available and press 'OK'
- Select the option "Select Signal Type" and press 'OK'
- When prompt select yes.
A7070 - Make sure the tuning app is version 1.28 or newer
- Open the Freeview Live TV application.
- Press 'Menu' on your remote.
- Select "Settings" from the menu and press OK
- Select "Advanced Settings" from the options available and press 'OK'
- Select the option "Select Signal Type" and press 'OK'
- When prompt select yes.
A7080
- Press 'Home' on your remote.
- Navigate to Settings in the top right of the screen
- Select "TV Settings" and press 'OK'
- Select "Channel Search" and press 'OK'
- Select the option "Select Signal Type" and press 'OK'
- When prompt select yes.
Once you have reset, you will have to follow through with the onscreen steps to get your STB back up and running again.
After the steps are complete and the satellite scan is complete you should be looking at TVNZ 1 please remain on this channel for about one minute and you will be prompt to scan more channels, or new channels found. Proceed with this scan to tune in the remainder of the channels from the new satellite.
If no prompt is seen, it may help to do a power cycle: turn your Box off at the wall, wait 10 seconds before turning it back on.
Then move through your entire channels list from TVNZ 1 to TVNZ 2, to Three..., all the way to the very last channel then back to TVNZ 1, as if you're channel surfing.
This can refresh the channels list on your box and help pick up any channels dropped accidentally.
Retune/reset won't help if you have an older satellite box that has lost all channels, check to see if it's time for an upgrade.
The new satellite should mean clearer, more reliable reception for most viewers. But if your satellite dish is not in good working order or you're in one of a few remote areas, you might notice issues. Learn more here.
For the technical nitty gritty, here are the transponder details for the new satellite KoreaSat 6.
NORAD ID: 37265 [track on www.n2yo.com]
TP22 (TVNZ) transmitting TVNZ channels & Whakaata Māori
12484.8MHz
DVB-S2 QPSK
22.5MSym/s
4/5 FEC
0.20 Roll-off
34.862Mb/s
TP14 (SKY) transmitting Sky Open, Al Jazeera, eden+1 and Bravo+1
12,530 MHz
Horizontal (18v)
DVB-S2 QPSK
30.0 MS/s
2/3 FEC
0.20 Roll-off
No Pilots
TP21 (Kordia) transmitting all other channels
12455.2MHz
DVB-S2 QPSK
22.5MSym/s
3/4 FEC
0.20 Roll-off
32.672Mb/s
You shouldn't need these when you retune or factory reset a satellite box, unless it's an non-approved box.
25 McKee St, Pukete, Hamilton 3200
https://support.dishtv.co.nz
support@dishtv.co.nz